How nice for the perfect trip? Not only the preparation of luggage and personal papers with financial and purchasing tickets on schedule is very important. There have been many cases of trouble at the airport because of the negligence of ourselves and the ticket office ...

1. Wrong name guests

First, you should check their name inscribed in the passport or identity card.

The case of foreigners, they should clearly identify (Family name) and name (First name) customers. Flights wrong name will be canceled and the customer will complete cancellation penalty tickets if the name wrong.

2. Canceled due to non-ticketing site on time

When you have a reservation, you will have a code book, with a deadline for ticketing. By the deadline, if you do not get tickets, seats will be automatically canceled to give the priority for the next reservation. Therefore, you should ask and record the time limit to avoid losing unwanted places. In many cases, when reset, you will not have room for days, then as close as many people, especially low-cost class.

3. No place would be a good price

You should determine your exact flight schedule, and book very soon. As well, prices are very few places, but many people want to buy, you need to report early for office schedules, together with the best price request to be given priority.

4. Buy tickets mistakenly assume

Currently, many airlines have been very familiar with the provision of electronic ticketing to customers hang.Khi the airport, guests need not fear forgotten or lost tickets, just read his name and the name of flights for airline staff procedures for flight. E-ticket is just a piece of paper write the code reservation and itinerary information, it is easy to forge. To yourself from buying fake tickets, you should:

* Ask for the box office phone number of airlines, and booking number, to call the company directly to confirm that you have to buy seats on that flight or not.
* Be careful when buying electronic tickets by the box office in remote places, or did not know before.

5. Time and schedule

Is the departure time and time to be displayed is local time?
Yes! Now go to the airline and is local to your city of departure or your destination.

When must I present at the airport for the procedures?
Passengers should be at the airport to the latest procedures:

* For domestic flights: 01 hours before departure
* For international flights: 02 hours before departure
* For holidays teat 02 to 03 hours before departure


Schedules are displayed on the website correct?
Schedules are displayed at this site for reference only and may change without notice

6. Rates, taxes, fees and surcharges

Prices displayed include all taxes, fees and surcharges?
Airfare and package are not include taxes, fees and surcharges unless otherwise stipulated. Hotel room rates have been generally include taxes and service charges unless otherwise stipulated.

Prices and taxes may also change before payment and not of ticket / voucher?
Airlines, hotels, tour companies do not guarantee the price until the entire payment has been completed and accepted. To make sure you buy the service for the price as announced, you go ahead and request payment of ticket / voucher as soon as possible. In addition, the tax can change without notice.

Please note: As long as you do not receive our email notifications about the status of your booking and answer on your approval, nothing ensures that your booking has been confirmed on the spot, the room or other services.

I have to pay service fees?
In some cases we may charge service. If so, the employee shall notify as soon as you place your booking and purchase our services. Also, please note that for all the changes required to the ticket / voucher or refund, cancellation of services purchased in addition to the fees payable to the Rank Rank, hotels and companies tour for the change, this destruction is complete you will be charged a service fee to the company specified in the complete cancellation policy.

7. Speak not in an airport

Domestic flights: connection time is over 1 hour fit enough to navigate the aircraft. Baggage will be automatically converted if you sign up baggage from the ticket. However, domestic flights or delayed flights, it is best to fly straight, to avoid missing flights due to airline delay, cancel flights.

8. Luggage returned

Baggage exceeding the specified rates (20 kg + 7 kg notebook with Economy class) and (40 kg + 7 kg laptop with Business Class) will be charged very high, if you still want to take flight bay. The luggage carrier is not allowed on flights:

* Oversized Baggage regulations
* Baggage fragile not be packed carefully
* Baggage the smelly type of food: fish sauce, smelliest fruit, medicinal herbs
* The transport of goods prohibited under the provisions of air transport (weapons, prohibition of national and foreign currencies exceeding the prescribed ...)

9. Buy tickets for the price too expensive

An itinerary can have many different booking classes. To avoid the expensive tickets, you should ask the ticket price of the booking class can, and you focus on the choice of fares in accordance with the conditions the itinerary and your budget. If you do not really have a place, may require gium ticket seat time as possible. And do not forget to put your backup plan is a slightly higher price, but for you, so that does not happen the situation no longer good to go, but still should be forced to blindly choose a high price.

10. There are tickets but no flights

Where this occurs due to mistakes: You do not bring true and valid papers to board the plane:

Domestic flights: Identity card, passport, driving license card, officers and soldiers. Children can use the student card, or a copy of a birth certificate, or certificate by the local police area with photos and hide sealed.

Airport:

* In ASEAN: You travel during the first month, simply present their passport at the airport.
* Others: In addition to passports and necessary visas you have to travel, visit relatives or work, labor.

Note: Pregnant women near delivery doctor recommends against travel. Many cases will be the airline refused without notice or a reason.

Your ticket has been canceled where you did not know: In the cruise ticket, you need to confirm with the box office was